FAQs
What is your returns policy?
We want you to be 100% in love with your purchase every time and if you aren’t we are here to help. You can reach us anytime via webchat or email us at online@daisyandhen.com.au.
You can read our full Returns Policy here.
Where do you ship to?
Only Australia and New Zealand but if you're wanting to ship elsewhere you can contact us here and we can give you a quote for international shipping.
How much does shipping cost?
We charge a flat rate of $9.95 for Standard Shipping and $14.95 for Express Shipping in Australia and offer free shipping in Australia for orders over $120.
We offer free local pickup to our Glenelg, Stirling or Tanunda stores.
We charge a flat rate of $19.95 for shipping to New Zealand, however bulky items may incur additional rates.
How long does shipping take?
For approximate domestic delivery times, please refer to Australia Post's website here.
Do you price match?
TBA
I've ordered the wrong item, how can I fix this?
You can send an email to online@daisyandhen.com.au with your contact details and order number.
I've put in the wrong address at checkout, how can I fix this?
You can send an email to online@daisyandhen.com.au with your contact details and order number.
When can I collect my Instore Pickup order?