Occasionally some items will be made available for sale on our website as a PRE ORDER.
This means that the stock hasn't arrived to us yet, but we are offering it for pre sale, to allow you to secure the stock.
We do this with popular items, that have been out of stock or new items arriving soon.
These items will be clearly marked as PRE ORDER, with an estimated date for arrival listed in the item description.
Some super important information regarding PRE ORDER items:
If you purchase an item on pre order, you will still receive a confirmation of your order right away. You won't hear from us again until the item is in stock and ready to ship, we will then send you a shipping confirmation.
You do not need to follow this up, we promise we haven't forgotten you. We will get in touch if the expected date of arrival of your goodies changes.
The estimated dates for arrival are approximate only, and are provided to us by a third party, e.g. A distributor, a shipping company or the brand itself. We can only go by what they tell us, and these dates cannot be guaranteed as many outside factors can effect them. Please rest assured we will ship your PRE ORDER item within 24 hours of receiving it into our warehouse.
We will not cancel or refund any PRE ORDERS for incorrect estimated dates of arrival outside of our control. We will notify you of any changes, but your order will remain.
If you order more than one item, and any one of them is a PRE ORDER, your order won't be shipped until everything is in stock. This is important to note. If there are other items you wish to receive right away please place two separate orders, one for the PRE ORDER item and one for the others.